Crystal Multimedia & Training
Outlook Foundation
Outlook Using Email
The courses aim to provide the new user of Outlook with a basic knowledge of the many 'features' this application has available
Topics are introduced through a series of practical exercises
The duration of each course is one day
New Windows users are advised to undertake the Windows Foundation Course
Knowledge of Windows & using P.C's.
Starting & Closing Outlook. The Outlook Screen & the Outlook Bar. Electronic Mail- Inbox folder. Reading messages- Checking for new messages, printing & deleting messages. Message flags, searching for & sending messages. Using spell check. Setting message options- set importance & sensitivity of message. Set delivery date & expiry date. How to direct replies to someone else. Formatting messages- To select a word or a paragraph. Changing the font. Adding bullets. To Centre & justify text. Replying to a message. Forwarding a message. Attaching a file to a message. Sent items folder- Open & re-send a message. To open the outbox folder.
This course aims to help the user of Outlook to fully utilise the email facility allowing you to communicate with people within your organisation, or if you are connected to the internet, send messages all over the world. Other topics within the application are covered by the Outlook Foundation Course
Knowledge of Windows & using P.C's New Windows users are advised to undertake the Windows Foundation course.
Starting & Closing Outlook. Contacts Folder- Print, add, edit, search for a contact. Select & send a letter to a contact. Tasks Folder- Search for & select a task. Create, up-date & delete a task. Print a task list. Outlook Today folder- Find a contact. View details of an appointment. Open folders from within outlook today. The Calendar Screen- Open calendar. Open, view & select appointments/meetings. Organise a meeting. Schedule an appointment. Create & delete a recurring appointment. Journals- Select, view & print a journal entry. Record activities in the journal. Notes Folder- Open, view, select & close a note. Create edit print & delete a note. Search for a note. Deleted Items Folder- Open, select, empty & recover deleted items.
This course aims to help the user of Outlook to: - track appointments, schedule meetings, record a journal of your activities & organise notes.